Privacy Policy
Thank you for trusting Halapeno Studio. We provide unlimited graphic design services through a monthly subscription. We are committed to protecting your privacy and personal information in accordance with applicable laws and regulations in Saudi Arabia, particularly the Personal Data Protection Law (PDPL).
1. Information We Collect
- Registration information: such as your name, email address, mobile number, and payment information.
- Usage information: such as design requests, uploaded files, revisions, and communications through the platform.
- Technical information: IP address, browser type, device used, and cookies to improve your experience.
2. How We Use Information
- To provide design services and manage your monthly subscription.
- To communicate with you about requests, updates, or invoices.
- To improve service quality and the user experience.
- To comply with legal and regulatory obligations in Saudi Arabia.
3. Sharing Information
- We do not sell or share your information with commercial third parties.
- Information may be disclosed at the request of competent government authorities in accordance with Saudi laws.
4. Data Storage & Protection
- Information is stored on secure servers in accordance with international standards.
- We implement technical and organisational measures to reduce unauthorised access, modification, or loss.
- Information is retained only for as long as necessary to provide services or as required by Saudi laws.
5. Your Rights
- Under Saudi Arabia’s Personal Data Protection Law, you have the right to access your information and request a copy.
- You may request that your information be corrected or updated.
- You may request destruction of your information once the purpose for collecting it has ended.
- You may withdraw consent to the processing of your information. Please note that this may affect our ability to provide the service.
6. Cookies
- The platform uses cookies to improve performance and the user experience. You can disable them in your browser settings, but doing so may affect some platform functions.
7. Changes to This Privacy Policy
- We may update this policy from time to time to comply with Saudi laws or improve the service. You will be notified of any material changes by email or through the platform.
8. Contact Us
- If you have questions about this privacy policy or your personal information, please contact info@halapeno.sa.
